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Mutilated Passport - Instructions

You have a passport that has been damaged and needs to be replaced.

Requests for a replacement passport must be sealed and witnessed by an authorized acceptance agent at a post office or county clerk's office before our office can submit your paperwork to the US Passport Office for processing.

Not all post offices are familiar with this procedure so please speak to your local branch before proceeding.

Sealed envelope procedure at the post office or at the county clerk's office is as follows.

You will need to submit the following documents for processing.

• Mutilated US Passport
• Proof of US citizenship
  • A certified birth certificate - from the department of health in the state where you were born with raised seal (must have file date and file number)
    or
  • An expired United States passport
    or
  • Original naturalization papers - (citizenship papers)
• State or government issued identification
  • Valid U.S. driver's license with a photo - minimum 6 months old
    or
  • Valid state issued photo I.D. (non-driver license) - minimum 6 months old
    or
  • Valid student ID
    or
  • Valid military photo I.D.
  • High School or College Yearbook
  • In some cases a Social Security or Voters Registration card maybe required
• 2 Regulation Passport photographs
  • Required size is 2x2 inches
  • You must face forward, no profiles are accepted
  • Photo background must be light or white
  • You cannot cover your head unless for religious purposes
  • If glasses are worn they can not have a dark tint
• Passport Application Form
  • Form DS-11 - download this form by clicking here
  • You may fill out lines 1-20 in the white boxes only, but DO NOT sign until an agent instructs you to do so
• Government Fee
  • You will need to submit payment to the passport acceptance agent
  • Please bring 2 checks or cash with you (most post offices accept checks)
  • Government fee will be paid separately to the Post Office, County Clerk's Office and the Passport Office
• Passport Plus Authorization
  
  • This letter will authorize a representative of Passport Plus to submit your paperwork
  • Download our Passport Plus Authorization by clicking here
• Proof of Departure
  
  • The Passport Office requires proof of international travel within the next 14 days.
    One of the following are acceptable:
    
    • Copy of airline ticket - (cannot be an open ticket)
    • Itinerary from travel agent
    • E-ticket
    • Printed confirmation from airline ticket office
    • Original company letter - you can download an outline for the company letter by clicking here
    • Faxed itinerary must come directly from the airline or travel agent and must have their name printed at the top of the fax
    • IN ADDITION, please bring with you a photocopy of one of the above proofs of departure

When all items are in order you will proceed to a passport acceptance agent and present your documents. You will then sign the passport application form in the presence of the passport acceptance agent who will witness your signature.

After being sealed by the agent the envelope will be given back to you for forwarding to our office.

The processing times and service fees are as follows:

SERVICE TIME FRAME DOES NOT INCLUDE MAILING TIME BACK TO YOU.

Click here for mailing instructions